SHIPPING AND DELIVERY
How do you ship packages?
Discreet, with tracking number.
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
Australia |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of insideher (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of insideher.com.au
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item arrived, packed in soaking wet wrapper. A Piece Of Paper, находившаяся inside, turned into a wet dust. But the inside of the small package straps. As a nice surprise-the mother of dense, satin, good joints rings, sturdy. Put On it, of course, for a long time, but it's entertaining) From the negative basic strap, the back is not fixed and can move up, breaking the design. I thin-I did not have the possibility to tighten it. Because of this, belts, extreme to подмышечным armpits, not tense. They are not regulated the gap.
This was a great buy! Fits well, with the adjustable straps, and arrived promptly! Thank you.
All perfect as in picture. Belissimo
perfect
very cute! Is selling promise you can adjust the Your. (hard top Is a poco accommodate) beautiful
Looks amazing! Thank you!
beautiful stylish just as described
arrived in 22 days. Iam extremely happy with purchase. 10/10 . amazing
Good quality, great colour!
i am so fashion agradecida This SHOP and east selling slimming ago newest hasta To the impossible I free recomendarlo dejaré Never Receive you buy, 5 More deserve STARS, as Always many thanks, volveré a buy soon
Very nice item, as shown on the pic. For size refer to the correct size chart. Need some time to understand the way to wear, but after it is perfect! Fast shipping.
Awesome design and quality! Perfect fit! And super fast delivery!
excellent quality and good PRICES, This SHOP Is excellent amooooo jewelry!! seguiré More buying and More!!!
Very exciting and great fun to determine how to put on the harness and what goes were. Very nice quality. Beautiful red.